INVOSOL respects your privacy and is committed to handling personal information in a responsible, transparent, and commercially reasonable manner. This Privacy Policy explains what information we collect, how we use it, the circumstances in which we may disclose it, how we safeguard it, and the choices and rights that may be available to you. By using our website or interacting with our services, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect personal information that you provide directly to us, information collected automatically through your use of the website, and information obtained from trusted service providers, business partners, or publicly available sources where permitted by law.
Information you provide directly
This may include your name, employer or company name, business email address, telephone number, project details, budget information, communications, preferences, billing information, and any other information you choose to share through contact forms, meetings, proposals, support requests, or service engagements.
Information collected automatically
When you use the website, we may automatically collect technical, device, and usage information such as your IP address, browser type, operating system, device identifiers, referral sources, pages visited, on-site interactions, approximate location data, session behavior, and diagnostic information through cookies, log files, analytics platforms, pixels, and similar technologies.
2. How We Use Information
We may use personal information to operate, maintain, secure, and improve the website; respond to inquiries; provide requested services; prepare proposals; manage contracts, onboarding, invoicing, and project delivery; personalize user experiences; analyze website performance and trends; prevent fraud and misuse; comply with legal obligations; and send newsletters or marketing communications where permitted by law or consistent with your preferences.
3. Legal Bases for Processing
Where required by applicable law, we process personal information on one or more recognized legal bases, including your consent, performance of a contract, compliance with legal obligations, protection of vital interests, our legitimate business interests, or other lawful grounds permitted under applicable privacy laws.
4. Cookies and Similar Technologies
We may use cookies, pixels, tags, local storage, session technologies, analytics tools, and similar mechanisms to remember preferences, measure traffic patterns, improve website functionality, protect our systems, and support communications and marketing efforts. Most browsers allow you to control cookies through settings, although disabling certain technologies may affect website performance or functionality.
5. How We Share Information
We do not sell personal information in the ordinary commonly understood sense of that term. We may disclose information to service providers, contractors, professional advisors, payment processors, analytics vendors, hosting providers, cloud infrastructure partners, and other business partners who support the operation of our website or delivery of our services. We may also disclose information in connection with legal compliance, enforcement of our rights, protection of safety or security, corporate restructuring, financing, merger activity, asset transfers, or other transactions permitted by law.
6. International Data Transfers
INVOSOL may work with clients, personnel, vendors, and infrastructure located in multiple jurisdictions. As a result, personal information may be transferred to, stored in, or processed in countries other than the country in which it was collected. Where required, we take reasonable steps to implement appropriate safeguards for cross-border transfers in accordance with applicable law.
7. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including to provide services, maintain business and accounting records, resolve disputes, enforce agreements, comply with legal obligations, and protect our legitimate interests. Retention periods vary based on the type of information, business context, legal requirements, and operational necessity.
8. Data Security
We implement commercially reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, and disclosure. However, no transmission over the internet and no method of electronic storage can be guaranteed to be fully secure, and accordingly we cannot guarantee absolute security.
9. Your Privacy Choices and Rights
Depending on your jurisdiction and the nature of our relationship with you, you may have the right to request access to personal information, correction of inaccurate or incomplete information, deletion of information, restriction of processing, objection to certain processing, portability of data, withdrawal of consent, and management of marketing preferences. In some jurisdictions, you may also have the right to appeal a privacy-related decision or lodge a complaint with a regulatory authority.
To exercise any available rights, please contact us using the details below. We may need to verify your identity and authority before responding to a request, and we may decline or limit requests where permitted or required by law.
10. Marketing Communications
If you subscribe to our newsletter or otherwise opt in to receive promotional content, we may send you emails about our services, industry insights, company updates, thought leadership, or related business communications. You may unsubscribe at any time by using the unsubscribe link included in our emails or by contacting us directly. Even if you opt out of marketing, we may continue to send you service-related, transactional, or administrative communications where necessary.
11. Children's Privacy
Our website and services are intended for business and professional audiences and are not directed to children under the age of 13. We do not knowingly collect personal information online from children under 13. If you believe that a child has provided personal information to us, please contact us promptly so we can investigate and, where appropriate, delete the information.
12. Third-Party Websites and Services
Our website may contain links to third-party websites, plug-ins, applications, or platforms for your convenience. INVOSOL does not control and is not responsible for the privacy, data handling, security, or content practices of those third parties. We encourage you to review the privacy notices of any external services you choose to access.
13. State Privacy Notices
If you are a resident of a U.S. state that provides consumer privacy rights, including California or other states with applicable privacy legislation, you may be entitled to additional rights or disclosures depending on your residency, relationship with INVOSOL, and the categories of information involved. This Privacy Policy is intended to provide the foundational disclosures commonly expected under such laws, but additional notices may apply where required.
14. Changes to This Privacy Policy
We may revise this Privacy Policy periodically to reflect changes in our business practices, technologies, service offerings, or legal obligations. Any updated version will be posted on this page together with a revised effective date. Your continued use of the website after the updated Privacy Policy becomes effective signifies your acknowledgement of the revised policy.
15. Contact Us
If you have any questions, requests, or concerns regarding this Privacy Policy or our privacy practices, please contact INVOSOL through our contact page or by email at [email protected].
